Where to Focus Your Efforts for Fast Profit GainsFriday, October 6, 2017—Every sale has three dimensions that determine its profitability: volume (or size of the sale); margin (amount of operating cash generated above the cost of the product); and cost-to-serve (the total cost of processing the order including the company's personnel and infrastructure). These three elements determine the profit (or loss) from the sale. There are three dimensions to the profitability of every sale, every customer, and every product. One of them is practically invisible, so little managed, and the gateway to industry-leading profits. Welcome back to Profit-Tips. Every sale has three dimensions that determine its profitability: volume (or size of the sale); margin (amount of operating cash generated above the cost of the product); and cost-to-serve (the total cost of processing the order including the company's personnel and infrastructure). These three elements determine the profit (or loss) from the sale. The first two are well understood and have been carefully managed for decades. The last is much more mysterious, as accounting and ERP systems don't show it at any level of detail, other than company totals. Nearly everyone is aware costs matter but, absent the tools to see what costs really are, this dimension is practically unmanaged. Most companies have made attempts to work out costs using spreadsheets, but the numbers fluctuate wildly through time, leaving the companies working on assumptions that simply aren't accurate enough to avoid losses on individual sales. In fact, more than 60% of sales on the distribution sector are money-losers. This has lead to almost universally poor profit performance. Most companies think of themselves as being subject to margin erosion. The reality is that their profit challenges are due to not having visibility of the individual cost-to-serve on each sale, and for each customer. Those that have cost and profit-tracking systems like WayPoint can see precisely how to balance volume, margin, and cost-to-serve on every sale and in every account. Why it Matters: Well, when a company has a profit analysis system giving complete knowledge of the three dimensions, it has fewer losing sales, can turn profits with lower prices, and has significantly higher levels of cash flow and profits. I can't stress this enough. These companies can see where aggressive pricing can still be profitable, putting margin pressure on their competition who're mystified about the seemingly "crazy" pricing. They take business away from competitors by exploiting the competitors' inability to identify and quantify low-cost opportunities to make profitable sales. It's no wonder these companies win so many bids, and have such great cash flow. Takeaway: The best way a company can immediately and significantly increase its bottom line is to get to work on exploiting the cost-to-serve dimension of every sale. Getting to work on this before the competition does is the fast track to success. If you'd like to know more about the sophisticated analytics that help our clients out perform well just about everyone visit our website at http://www.WayPointAnalytics.net. |
You've Lost Your Biggest Account – Now What?Everyone eventually faces the loss of a significant account. Sometimes big enough that "normal" operations are no longer feasible. Profit-Driven Customer ServiceThere's a direct link between high profits and second-tier customer service. This is how you use it to make more money. Customer Service – How Companies Get It So WrongMathematically, half of all companies have below-average customer service. There's a fifty-fifty chance yours is one of them. Here's why most companies don't The Customer Benefits Budget: Engineering Customer RelationshipsBalancing the internals of a customer relationship is the gateway to aggressive pricing and great customer service. Accounts That Eat Your LunchAlmost every company is quite profitable, or would be if it wasn't for a handful profit-killing accounts. Why Counter Sales are Killing Your Profits & What to Do About ItCounter Sales are perpetually amongst the biggest money-losers in distribution. It's a bigger issue than companies without advanced analytics realize, and repr The Customer Service TrapCompanies hurt themselves when they go for "great customer service". Here's why. How to Make (a Lot) More Money: Profit-Driven Business StrategyA numbers-driven strategy to focus strategically on profit production takes companies to the top. Adopt their strategy and win. Mix & Balance: How to Get Big Profit GainsRapid and permanent profit gains come from focusing on mix and balance. Driving these elements produces great cash-flow & record profits. Fast Track to Permanent Profit Gains: Trading CustomersThe most powerful profit-producing strategy for sales is trading customers. This video reveals why this is. Money-Making vs Money-Losing Sales: Finding Hidden ProfitsIf you want to put your company on track to high profits, extraordinary cash flow, fast growth, and market leadership, this is what you need to know. High-Leverage Accounts: The Gateway to High Profit RatesPart of a series on profit-value segmentation, the High-Leverage Accounts are vital the fast profit gains. Fast Track to Profits: Eliminating DuplicationA relentless focus on avoiding and eliminating duplication guarantees higher profit rates. How to Have a Profit Rate Above 20% - Four StepsSome distribution companies deliver profit rates of 20%, 25% and more. Here's how they do it. |